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Product Management - Senior Product Manager - Merchant Onboarding
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About Paytm:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology
About team:
The Merchant Products Team is responsible for building products and solutions for Offline or Online merchants. Paytm has about 22 Million registered merchants in their ecosystem. The merchants accept payments from their customers via various pay modes namely QR, Soundbox, Card Machine, Payment Gateways or Payment Links.The product suite includes merchant onboarding, merchant engagements via App - Paytm for Business, merchant communications, products related to merchant helpdesk and device servicing, and field sales product GG App including Field Sales Management (CRM), Agent engagements and fulfillment flows.
Expectations/Requirements : ·
Own the end-to-end product lifecycle for key categories under International Business — from user pain-point discovery to solution design, rollout, and optimization.
Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions daily.Prioritize ruthlessly in a high-volume environment, balancing user needs, business impact, and tech constraints.
Drive growth through thoughtful experimentation, funnel optimization, and user retention strategies.
Build a deep understanding of our users across segments and geographies — especially Bharat users — and translate insights into product strategy.
Bring in first principles thinking to challenge assumptions and reimagine how India pays its bills.
Superpowers/ Skills that will help you succeed in this role: ·
4–7 years of product management experience, ideally in consumer tech, fintech, or large-scale products.
Strong analytical mindset, comfortable working with data to inform decisions, define success metrics, and run A/B tests.
Excellent problem-solving skills, with a knack for breaking complex systems into simple, elegant experiences.
Passion for building for the next 500 million users — prior experience in BBPS, Telcos is a plus
Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals. Respect, that is earned, not demanded from your peers and manager
Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!