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Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
This role will be based in Amman and Irbid.
What you'll do
- Acquisition: Collaborate with the sales function to acquire restaurant partners.
- Growth: Support and help in creating plans to grow the business of assigned accounts.
- Account Management: Full ownership — be the main point of contact for the assigned accounts.
- Analysis: Utilize data-driven decision-making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment.
- Merchant NPS: Collaborate with merchants and internal teams to fix experience components.
- Partner with internal teams: Collaborate closely with Supply, Finance, Marketing, and Business Development to ensure meeting the growth objectives.
- 3+ years of experience in sales or account management; achieving weekly/monthly targets consistently.
- Education to degree level — minimum Bachelor’s Degree.
- Proficiency in Microsoft Office, Excel, and similar software tools.
- A passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile, and collaborative.
- Experience in account management with a proven track record in direct and channel sales, especially in closing deals.
- Experience in the food & beverage industry.
- Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions within the Food/Service Providers space.
- You are excellent at working in teams and are comfortable collaborating with local, regional, and corporate teams in a large cross-functional organization.
- Good communicator and excellent at driving solutions in line with industry and local market trends.
- A "can do, will do" attitude and the ability to think in a unique way to contribute creatively towards building a solid business pipeline and driving sustainable business.
- Highly analytical and meaningful.
- Comfortable working in pressure situations with stretched targets and limited resources, and coming up with smart tech-based ideas to solve problems.