Senior Assistant Store Manager, Logistics (Back of House)

Location: 3232 Lake Ave Suite 1, Wilmette, IL 60091

The salary range (or base pay) for this position is $117,000 - $130,000, however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A bonus structure may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Overview: 

At Wayfair, we’re redefining the furniture and home shopping experience and it all starts behind the scenes with a logistics operation that moves fast, stays reliable, and keeps our customers smiling. As our Senior Assistant Store Manager, Logistics (Back of House), you’ll lead a high-performing team responsible for smooth and safe warehouse operations that keep our stores stocked, orders fulfilled, and shrink minimized.

This role is all about collaboration, innovation, and leadership. You’ll build strong partnerships across the store—working closely with Salesfloor, Visual, Asset Protection, and more—to ensure every part of the operation runs like clockwork. Your expertise in logistics and process improvement will drive continuous gains in safety, efficiency, and customer satisfaction.

If you’re a hands-on, entrepreneurial leader who thrives in a fast-paced environment and loves solving operational challenges with a people-first approach, this role is your chance to make a big impact on the future of retail logistics at Wayfair.

What Does a Logistics Manager Do?

• 📦 Own Back-of-House Operations: Lead the team managing receiving, stocking, inventory control, and order fulfillment to keep the store running smoothly.
• 🤝 Build Cross-Functional Partnerships: Collaborate closely with Salesfloor, Visual, Asset Protection, Facility, Talent, and other teams to ensure seamless store operations.
• 🦺 Champion Safety Culture: Develop and maintain a proactive safety environment that continuously reduces risks and protects your team.
• 📈 Drive Performance & Metrics: Monitor key logistics KPIs and implement process improvements to boost accuracy, speed, and customer satisfaction.
• 👥 Lead & Develop Your Team: Recruit, coach, and inspire operations managers and associates to deliver high performance and accountability.
• 🔄 Streamline Processes: Identify opportunities to optimize workflows, eliminate bottlenecks, and innovate logistics operations.
• 📣 Communicate with Impact: Provide regular updates to leadership and peers on performance trends, challenges, and wins.
• 🚚 Stay Hands-On: Be comfortable working in a fast-paced warehouse environment and ready to jump in to solve issues and keep things moving.

You’ll Thrive in this Role if You Have:

• 🚀 Proven Leadership: 5+ years managing logistics, operations, or supply chain teams with a track record of driving results and developing talent.
• 🔍 Process-Obsessed: A keen eye for spotting inefficiencies and a passion for building smoother, faster workflows that elevate the whole operation.
• 🤝 Collaborative Spirit: Comfortable working across departments and synthesizing diverse perspectives into clear, actionable plans.
• 🧠 Data-Driven Mindset: Skilled at using metrics and KPIs to inform decisions, measure success, and continuously improve.
• 🛠️ Hands-On Problem Solver: Ready to roll up your sleeves in a dynamic warehouse environment and jump in where needed.
• ⚡ Fast-Paced Agility: Thrive in a rapidly evolving, high-energy setting where adaptability and quick thinking are key.
• 🔒 Safety First: Committed to fostering a culture where safety is a shared value, not just a checklist item.
• 💻 Tech Comfortable: Familiarity with warehouse management systems and Google Suite (or similar tools) to keep your team on track.
• 📅 Flexible Availability: Ready to support operations with a schedule that includes early mornings, late nights, weekends, and occasional overnight shifts.

Additional Physical and Environmental Requirements:

• 💪 Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• 🧎 Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• 📦 Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.
• 👀 Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• 🌡️ Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• 🔊 Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• ⚠️ Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the Benefits*?

• 💰 Competitive Pay: Earn competitive compensation, with regular opportunities for performance-based increases and performance based bonuses.
• 🚀 Career Growth: Access professional development and advancement opportunities to help you grow with us.
• 🩺 Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• 🌴 Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 💼 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• 🎓 Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• 🛒 Wayfair Employee Discount: Save big on the pieces you love—plus get 10% off at our in-store restaurant 🍽️.
• 👶 Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.

✨ And So Much More: We’ve got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!