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SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on TwitterLinkedInFacebook and Instagram.

We are seeking skilled professional to reside in ODM/EMS, closely monitor manufacturing operations to ensure products are of highest quality and reliability.

Responsibilities

  • Identify manufacturing quality issues including IQC, SMT, DIP, Assembly, OQC, RMA and work closely with supplier in analysis and corrective actions.
  • Analyze key quality performance indicators, identify areas of improvement (product design, manufacturing process, equipment and/or the QMS), lead continuous improvement by applying relevant methods.
  • Manage RMA issues, perform failure analyses in depth; coordinate with design team and suppliers to implement resolutions.
  • Maintain/augment on-going quality mechanisms such as OOBA (Out of Box Audit), AQL, KPI.
  • Conduct supplier audits and score board process.
  • Establish/drive quality initiatives to achieve continuous reduction in defect rate and RMA cost.

Requirements:

  • BS/MS in Engineering
  • 8 years of related experience in industry grade product system manufacturing process such as PCB, PCBA, SMT, DIP, Design for Manufacturing.
  • 5 years of failure analysis experience with sound knowledge of failure investigation process
  • Knowledge of quality process such as DVT (Design Verification Testing), ORT (On-Going Reliability Testing), demonstrated MTBF.
  • Working knowledge of x86, embedded CPU architecture, or networking systems
  • ECR/ECN process, BOM structure in Agile or equivalent document control system.
  • Quality Engineering: IQC, OQC, Lean Six Sigma, Kaizen, statistical methods
  • Certificate or working knowledge of Quality Systems

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SonicWall is an equal opportunity employer.  

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.

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