About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.

About the role

We are looking for an Operational Risk Sr Analyst who plays a critical role in the operational risk management function at Nu Mexico. Their primary responsibility is to identify, assess, monitor, and mitigate operational risks that could impact the achievement of the company's objectives. This role involves close collaboration with different departments and teams to execute various Operational Risk programs aimed at reducing and controlling the likelihood and impact of adverse operational risk events.

What does a Operational Risk Sr Analyst do…

• Oversee the implementation of operational risk policies, technology, tools, and governance processes. 
• Identify challenges and develop solutions to drive continuous process improvements; and incorporate best practices and innovative solutions into the operational risk framework.
• Assess risks and take proactive actions to address the root causes that lead to operational risk losses. 
• Closely monitor loss events and incidents related to operational risks.
• Provide guidance and support to front-line business units and functions. 
• Participate in the development, implementation, and testing of the business continuity plan, ensuring that critical processes can be quickly restored in the event of disruptions.
• Evaluate the operational risks associated with the launch of new products, features, and processes, ensuring thorough assessment and mitigation strategies are in place.
• Prepare reports and presentations tailored to various audiences, including board and management risk committees and senior leadership.
• Operate with limited direct supervision and exercise independence of judgment and autonomy. 
• As a subject matter expert (SME), you will collaborate closely with senior stakeholders and other team members to drive effective risk management practices.

Requirements for the position: 

• Bachelor’s degree in Business Administration, Industrial Engineer, Risk Management or related field.
• Minimum of 3+ years experience in operational risk management, internal audit or compliance. 
• Strong knowledge of the operational risk management framework.
• Strong knowledge of business continuity risk management.
• Excellent analytical, communication, and problem-solving skills.
• Ability to work independently and collaboratively with cross-functional teams 
• Experience with regulatory compliance and corporate governance standards.
• Strong knowledge of Control Testing and Monitoring throughout substantive testing and Key Risk Indicators (KRIs).
• Experience with Governance, Risk and Compliance (GRC) systems.
• Demonstrated ability to thrive in a fast-paced, rapidly evolving environment and adapt quickly to shifting priorities and changes in processes or regulations.
• Fluent in English is a must.

Benefits

• Health and life insurance 
• Food card
• 17 days of paid vacation with 25% vacation bonus
• Holiday Bonus ("Aguinaldo") of 30 days of pay per year
• NuCare - Our mental health and wellness assistance program
• NuLanguage - Our language learning program
• Extended maternity and paternity leaves 
• Equity at Nubank

*Interviewing and onboarding are currently done virtually. When it’s time, we will require a fixed cadence of visiting the office in which employees go to their Business Unit's (BU) base location. Employees will have an employment contract based on the cities that Nu’s offices are located, considering their country of hire. More details can be shared during your hiring process.